Flatio, Lisboa - a sua casa por uns meses

Ihor S. Inquilino

Please improve payment methods and add live chat instead of lengthy email threads. Basic functionality is fine, no support on weekends

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24.07.2024 • Quinta do Anjo

Kristian P. Inquilino

To be honest I am still lost and dont know how to use it.

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21.07.2024 • Lisboa

Mekaela S. Inquilino

I'm satisfied, I just don't know yet because I haven't secured the apartment yet.

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16.07.2024 • Lisboa

Adelina B. Inquilino

A lot of accommodations are posted by people who haven't been online for 2 month+. It is very inconvenient, because I have to check hosts manually

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16.07.2024 • Lisboa

Inquilino

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24.06.2024 • Lisboa

Kate R. Senhorio

The platform works great, but the fact that landlords cannot charge energy bills no matter the consumption, even if totally over the top, sometimes leads to absolute crazy bills on long bookings which take from us a big portion of the profits. As a tenant, if you aren't charged no matter the use you make, you don't care, and can even have the heating on with the windows open (I have seen that in my Lisbon's listing unfortunately) It's not sustainable for long bookings. I'm in doubt whether to list my property in Alicante because of the air con bills. The alternative to charge a much higher rent to prevent that, doesn't work either because you simply don't get bookings. Perhaps "bills included up to a certain consumption" would be more sustainable and therefore a good solution.

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19.06.2024 • Lisboa

Ana Paula M. Senhorio

Não há critério de avaliação dos indivíduos que procuram os quartos. A maioria não são nem nómadas digitais nem estudantes, são refugiados ou imigrantes que procuram um visto de residência mas nem trabalho têm. Se recusamos ao final de 3 recusas desactivam o anúncio.

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15.06.2024 • Carcavelos

Marta P. Senhorio

work closely with landlords

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14.06.2024 • Lisboa

Vanessa B. Inquilino

Flatio couldn't use the fee we paid to find a solution, either a different house within Lisbon center or a hotel, which was not helpful. Also, they didn't tell us (we had to do the research) that the insurance covers extermination, so if on the first day, we complained about it someone had told us straight away to do the extermination and we'd receive money back, we would've solved the issue straight away and not go through the mental stress and constant state of fear of the house at night or fear of cooking in our own home. Their customer service was in continuous communication but they repeatedly said they had to speak with their manager, which was frustrating. I think that, if the house you find on Flatio doesn't have the issues we had, it's a great platform - but that's always going to be a gamble. Flatio should do a better job hand-picking their houses.

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03.06.2024 • Lisboa

Daniela & David D. Senhorio

A falta de clareza no que toca aos procedimentos burocráticos.

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30.05.2024 • Charneca de Caparica

Valentina C. Inquilino

I just sent one message. have not tried it yet, so, can not say

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06.05.2024 • Lisboa

Joana M. Senhorio

Eliminar o papel para check in e check out. Podem ter no sistema/site da flatio um separador com perguntas ou itens a verificar aquando da chegada dos hóspedes e à saída

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01.05.2024 • Lisboa