Please ask hosts who don't respond to a certain amount of requests why they aren't. Hosts with less than 10% should be asked to mention their requirements, and 0% acceptance should be delisted.
14.05.2025•Leça da Palmeira
Enoch T.
Inquilino
It was good but the fact they split up the payments was confusing, and after only 28 days. I was not sure why I had to make another payment of $20 something dollars
10.05.2025•Porto
Edite P.
Senhorio
É uma plataforma fácil de utilizar e sentimos acompanhamento por parte da mesma
05.05.2025•Porto
Blanca K.
Inquilino
Great service thanks.
05.05.2025•Vila Nova de Gaia
Blanca K.
Inquilino
Everything was very well handled. Thanks a lot for everything.
03.05.2025•Vila Nova de Gaia
Jai R.
Inquilino
Flatio has been a breeze to deal with. Booking an apartment is straightforward and simple. There are a few things to sign which is new for me when booking apartments but besides this, it's been good.
we did have a unfortunate experience with one of the apartments I booked which we had to immediately leave but Flatio did everything they could to ensure that we were safe and taken care of and was in touch daily to make sure all was ok in our alternative accommodation. I have no issues using their service again regardless of 1 bad experience.
07.05.2025•Porto
Russell S.
Inquilino
very easy friendly process, great deal for the apartment
27.04.2025•Porto
Filipe d.
Senhorio
super organizado e transparente
16.04.2025•Vila Nova de Gaia
Anne O.
Inquilino
I really like the platform, and the way the signing of the lease was handled felt very safe and secure. However, when the host kept me waiting for half an hour without responding to my texts or calls and I tried to get in touch with you, I was put on hold for a long while. It was only then that I realised you outsource your customer service - that was a bummer.
03.04.2025•Porto
Jenna S.
Inquilino
We liked our first experience with Flatio, and we think that's largely to do with the accommodations and reliable landlord we used this time.
01.04.2025•Vila Nova de Gaia
Leen H.
Inquilino
I had a sudden cancelation of my reservation one week before i was supposed to move in! Although the customer service especially mariana was very helpful, helped me relocate to another apartment and I didn't lose any of what I paid even the service fees, however, the landlord had no right to do this to me! I ended up paying more for the second apartment and if I did the same like cancelling my agreement one week before flatio would have taken the money from me and never return it back, but when the landlord did it, he didn't lose anything and no compensation was given to me like paying the rate difference between the apartments! But apparently the agreement is against the tenant not the landlord!
29.03.2025•Porto
Ignacio L.
Inquilino
Una estética muy moderna y muy accesible para localizar apartamentos
17.03.2025•Porto
Miguel R.
Senhorio
Sim, deveria haver forma que notificações, interações, etc. A dois níveis, proprietário e gestor.
09.03.2025•Porto
Robin S.
Inquilino
Easy and convenient
03.03.2025•Porto
Ricardo S.
Inquilino
In general I think I have received good service
22.02.2025•Vila Nova de Gaia
Ana V.
Inquilino
Várias opções
26.02.2025•Porto
Julie S.
Inquilino
Ease of use of website, making a request
12.02.2025•Porto
Marie U.
Inquilino
I enjoyed using the website and they aren’t any deposit to pay which is amazing when you only plan to stay one month in a city.
07.02.2025•Porto
Giancarlo P.
Inquilino
Facilidade de reserva
26.01.2025•Porto
Thomas J.
Inquilino
Everything
19.11.2024•Porto
Samuel W.
Inquilino
lower your processing fee.
14.01.2025•Porto
Samuel W.
Inquilino
more listing then Airbnb and can search by map which I like.
18.11.2024•Porto
Henry M.
Inquilino
Great customer service. Responsive and clear. I appreciate the clear platform rules and mediation.
17.12.2024•Porto
Oscar C.
Inquilino
Porque es segura económica y fiable los plazos de cancelación son muy flexibles y viables para estudiantes y trabajadores.