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Aleksandr esteve alojado 15 dias em Budapest
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Tamas esteve alojado 5 dias em Vienna
The house would need a bit of cleaning before a new tenant is moving in.
Simon esteve alojado 20 dias em Budapest
Extremely discusting building. The neightbors are smoking all the time, the building smells like garbage.
When I arrived the fridge was extremrly dirty, there where hairs in my bed everywhere.
The airco hardly works aswell.
The pictures might look good but please stay away here, it is not worth it
Afterwards the owner is blaming me that the fridge is dirty...unbelievable. It looks like they do this to allot of tentants if I see the previous reviews.
When I arrived the fridge was extremrly dirty, there where hairs in my bed everywhere.
The airco hardly works aswell.
The pictures might look good but please stay away here, it is not worth it
Afterwards the owner is blaming me that the fridge is dirty...unbelievable. It looks like they do this to allot of tentants if I see the previous reviews.
Nikita esteve alojado 23 dias em Porto
One of the most uncomfortable places I've ever lived. The room is large, but dark and cold. There are a lot of mosquitoes at night, so buy a fumigator. It is also uncomfortable to use the shared kitchen, so I had to eat semi-finished products for 3 weeks. The shower and toilet are very small. The shower just pours on the floor and tries to flood the whole apartment. I had a feeling that I was back in India. But if you like this, then welcome.
Artem esteve alojado 21 dias em Budapest
I had a very bad experience staying there. First of all the host was not present at check-in and check-out. Opening the door was very tight, the internet was very poor (I even didn’t have it for 5 days in a row). Also pillows were dirty. And after all, the host didn’t come on check-out to see that the apartment is clean and everything is in order, but after one day she wrote that I should pay an extra fee for cleaning!
I do not recomend to stay there! Really! Of course you can ignore this feedback but you will be disappointed once you come there.
I do not recomend to stay there! Really! Of course you can ignore this feedback but you will be disappointed once you come there.
Wolfgang esteve alojado 29 dias em Caniço
Here are a few positive aspects:
- washing machine, dishwasher, toaster, fridge, internet/router are available and o.k.
- for digital nomads: Internet connection was relatively stable, not superfast but 70MBit downstream is enough for most applications. I used MS Teams and several on premise applications without any big trouble.
- TV with Netflix (you need your own account) is available - but who wants to watch TV in Madeira?
- parking lot in the underground car park (outside it's hard to get a parking lot and the terrain is very steep)
- The apartment has a garden and is big enough for 2 adults and 2 children.
And here is the list of negative aspects (from my point of view):
Issues the landlord can change:
- furnishing: very worn couches in the livingroom (don't look underneath the blankets!)
- bathroom furniture is also worn out
- beds: the bed in the parents bedroom is (at its best) 140cm wide and the single beds in the other bedroom are very narrow too (ok for children, but not really for adults). The bed wobbles and gives a cheap impression.
- a broom to clean the terrace is missing
- many of the dishes are broken (mugs, drinking glasses, toothbrush mugs ...) and need urgent replacement
- the barbecue was disgusting, used coal inside and the grills were rusty and dirty (old burnt meat or fish sticked on the grills)
- the apartment was not really cleaned very well. ants in the kitchen, dust and cobwebs on the walls.
Issues the landlord can not change but are also good to know:
- good ear plugs are obligatory - the apartment is very clairaudient
- noise pollution because of yapping dogs, everywhere and every time (day and night)
- squeaky tires and car exhaust because of the adjacent basement garage
summary: This apartment is not good value for money and gives the impression of poorly maintainance.
- washing machine, dishwasher, toaster, fridge, internet/router are available and o.k.
- for digital nomads: Internet connection was relatively stable, not superfast but 70MBit downstream is enough for most applications. I used MS Teams and several on premise applications without any big trouble.
- TV with Netflix (you need your own account) is available - but who wants to watch TV in Madeira?
- parking lot in the underground car park (outside it's hard to get a parking lot and the terrain is very steep)
- The apartment has a garden and is big enough for 2 adults and 2 children.
And here is the list of negative aspects (from my point of view):
Issues the landlord can change:
- furnishing: very worn couches in the livingroom (don't look underneath the blankets!)
- bathroom furniture is also worn out
- beds: the bed in the parents bedroom is (at its best) 140cm wide and the single beds in the other bedroom are very narrow too (ok for children, but not really for adults). The bed wobbles and gives a cheap impression.
- a broom to clean the terrace is missing
- many of the dishes are broken (mugs, drinking glasses, toothbrush mugs ...) and need urgent replacement
- the barbecue was disgusting, used coal inside and the grills were rusty and dirty (old burnt meat or fish sticked on the grills)
- the apartment was not really cleaned very well. ants in the kitchen, dust and cobwebs on the walls.
Issues the landlord can not change but are also good to know:
- good ear plugs are obligatory - the apartment is very clairaudient
- noise pollution because of yapping dogs, everywhere and every time (day and night)
- squeaky tires and car exhaust because of the adjacent basement garage
summary: This apartment is not good value for money and gives the impression of poorly maintainance.
Audrius esteve alojado mês em Funchal
Pros:
+ Very good location if your aim is the attractions of Funchal.
+ The apartment is clean and recently renovated.
+ Both bedrooms have air conditioning.
+ The internet was working fine (30 Mbps)
Cons:
- Very uncomfortable and small beds.
- Poor soundproofing, so you will be woken up every morning (6/7 AM) by a loud sound from the restaurant downstairs.
- Large kitchen, but the fridge is very small and you can only cook on a small hob and microwave. Very few kitchen equipment and utensils.
- The whole apartment is cheaply furnished, so be prepared for a lot of things to break (be sure to let the hosts know and they will sort it out)
Recommendation: I think this apartment would be good for a single parent with 1/2 children or two friends.
HOST'S REPLY:
Thanks for your valid comments.
We have now installed a small oven in the flat, and as we are always trying to improve the flat, we will be looking into getting a better mattress in due course.
Many thanks.
+ Very good location if your aim is the attractions of Funchal.
+ The apartment is clean and recently renovated.
+ Both bedrooms have air conditioning.
+ The internet was working fine (30 Mbps)
Cons:
- Very uncomfortable and small beds.
- Poor soundproofing, so you will be woken up every morning (6/7 AM) by a loud sound from the restaurant downstairs.
- Large kitchen, but the fridge is very small and you can only cook on a small hob and microwave. Very few kitchen equipment and utensils.
- The whole apartment is cheaply furnished, so be prepared for a lot of things to break (be sure to let the hosts know and they will sort it out)
Recommendation: I think this apartment would be good for a single parent with 1/2 children or two friends.
HOST'S REPLY:
Thanks for your valid comments.
We have now installed a small oven in the flat, and as we are always trying to improve the flat, we will be looking into getting a better mattress in due course.
Many thanks.
Eléonore esteve alojado 3 mês em Praga
The accommodation was not quite as described. The bench in the living room was very dirty, the "bed" excessively uncomfortable with missing slats. The curtain was torn and let in all the light. There was only hot water for a short shower.
Natalie esteve alojado mês em Warsaw
Do not waste your time on this landlord and this apartment! The apartment was dirty, old, the noises from neighbors u will here every time and from in every corner. So noisy, so old. Total disappointment. Also, the landlord in the day of arrival didn’t even write any info about how r we gonna get to the apartment and when we were checking out, again, no one even told us at what time. Do not take this apartment and do not take any apartments from this landlord!!! Save your money and nerve’s.
Mig esteve alojado mês em Lombas
This house is best for a short beach holiday, not for remote working. You will be 9 minutes walking from a nice beach, you can also get some rays on the deck.
However, you can hear clearly everything the neighbour's do and say which quicky becomes very unrestful and a privacy nightmare. Forget it if you are a light sleeper. Also, the room does not have a window, it is a door that leads to a tool shed that has a door to the exterior.
The owner is an inexperienced host which can lead to odd situations such as, the house not being properly cleanned when I checked-in, trying that I sign a document upon arrival about the state of the house that clearly did not correspond to the actual state of the house as well as trying to mainly communicate outside of the Flatio communication channels and becoming frustrated because I did not pickup the phone..
As my situation was remote working, overrall it was not a pleasant stay for me.
However, you can hear clearly everything the neighbour's do and say which quicky becomes very unrestful and a privacy nightmare. Forget it if you are a light sleeper. Also, the room does not have a window, it is a door that leads to a tool shed that has a door to the exterior.
The owner is an inexperienced host which can lead to odd situations such as, the house not being properly cleanned when I checked-in, trying that I sign a document upon arrival about the state of the house that clearly did not correspond to the actual state of the house as well as trying to mainly communicate outside of the Flatio communication channels and becoming frustrated because I did not pickup the phone..
As my situation was remote working, overrall it was not a pleasant stay for me.
Valentyna esteve alojado 24 dias em Praga
I'll start with the fact that the owner of the apartment is a good person.
There are disadvantages to the apartment.
When I arrived, I was accommodated not in the apartment I was booking, but in another. It is smaller in size and is designed not for 6 people, but for 3.
It was stated that the apartment has a TV, but there was not even a TV. When I told about it, I was promised to bring a TV, but no one brought anything.
The apartment was dirty and not cleaned. Trash full bucket and dirty dishes in the dishwasher. I had to clean everything myself.
Towels were given only on the second day only after I asked for towels.
When I drove into the apartment, no one handed it to me, only the keys were given. And when I was leaving, an employee came and started looking for various damages. He took pictures and said that after me there were some injuries on the floor and on the bed, but they were there. Take photos of all the damage as soon as you enter the apartment, so that later you are not blamed for what was damaged long ago.
The rental price is very high, and the service and the apartment itself is at a very low level.When I drove into the apartment, no one handed it to me, only the keys were given. And when I was leaving, an employee came and started looking for various damages. He took pictures and said that after me there were some injuries on the floor and on the bed, but they were there. Take photos of all the damage as soon as you enter the apartment, so that later you are not blamed for what was damaged long ago.
The rental price is very high, and the service and the apartment itself is at a very low level.
There are disadvantages to the apartment.
When I arrived, I was accommodated not in the apartment I was booking, but in another. It is smaller in size and is designed not for 6 people, but for 3.
It was stated that the apartment has a TV, but there was not even a TV. When I told about it, I was promised to bring a TV, but no one brought anything.
The apartment was dirty and not cleaned. Trash full bucket and dirty dishes in the dishwasher. I had to clean everything myself.
Towels were given only on the second day only after I asked for towels.
When I drove into the apartment, no one handed it to me, only the keys were given. And when I was leaving, an employee came and started looking for various damages. He took pictures and said that after me there were some injuries on the floor and on the bed, but they were there. Take photos of all the damage as soon as you enter the apartment, so that later you are not blamed for what was damaged long ago.
The rental price is very high, and the service and the apartment itself is at a very low level.When I drove into the apartment, no one handed it to me, only the keys were given. And when I was leaving, an employee came and started looking for various damages. He took pictures and said that after me there were some injuries on the floor and on the bed, but they were there. Take photos of all the damage as soon as you enter the apartment, so that later you are not blamed for what was damaged long ago.
The rental price is very high, and the service and the apartment itself is at a very low level.
Jeffrey esteve alojado mês em Lisboa
While the view was heavenly, everything else was absolute hell. The toilet sewerage smell throughout the apartment was so bad that it was nearly unliveable and certainly unhealthy. The landlord made some effort to repair to no avail and then just left it. We had a 12 month contract arranged through Flatio. On day 6 the landlord, assuming they can get more rent for the apartment; gave us 30 days notice to vacate thus breaking the contract, and leaving us homeless as it was near impossible to find new accommodation on short notice. There was no empathy for our plight. This made our first month in Portugal a living hell. We have now had to leave Lisbon on this account. It must be said Flatio was of no help, in fact very much an ally to this despicable act. Never rent from this couple and try to avoid Flatio.
Youenn esteve alojado 4 mês em Budapest
This accommodation did not have all the necessary equipment, it is marked on the advert for 8 people only we were 4 and that was just right. There were major problems with the upstairs neighbour, the owner did little to change this.
Jana esteve alojado 15 dias em Praga
Po 13 hodinove jizde autem jsme rano dojeli k bytu, kde jakysi clovek, ktery vypadal jak opily ci fetak nam predal klice. Jiz pred uzavrenim smlouvy me Tomas-manzel majitelky.. Puvodne na fotce, kterou zmenily na zenu s ditetem... ujistil, ze v byte neni zadny kour, matrace jsou v poradku - mam velke problemy se zady a asthma a alergie...
Jiz snad v druhem patre zaclo byt zakoureno az do ctvrteho, kour samozrejme sel I do bytu a ja skoncila s asthmatickym zachvatem... 5 dni jsem mela problem s polykanim atd....
Byt katastrofa. Zavesy nesly zatahnout, rolety okamzite spadly v loznici... Nebylo mozno utect pred peroucim sluncem. Matrace v katastrofalnim stavu, pruziny temer prolezaly latkou, jak byly matrace stare. Prakticky jsme museli z bytu utect a nasli jen velice drahy hotel na cely nas pobyt. Agentura neresila nas problem, emergency linka nam volala zpet az za 5 hodin poté, co jsme volali. Bylo nam receno, ze je to vse mezi nami a agentura se do toho michat nebude. Penize jsme samozrejme nevideli.. Nahradni ubytovani nebylo... Jak flatio inzeruje, a bylo by stejne pozde, protoze jsme se museli sami ubytovat. Dodnes me "majitelka", ktera ma jine jmeno nez s kym jsem podepisovala smlouvu-coz Mel byt jeji manzel... A rocnik 1949...pritom na fotkach mladi lide.... Chce zrejme delat problemy a ziskat nelegalnim zpusobem dalsi Penize, rika, ze mam jeji klice, ze jsem obyvala byt cely pobyt..Presto mam telefonaty z prvni ho dne rana, kdy jsem ihned volala agenture a a nebylo mozno se dovolat.. Nasledne "majitelum", Tomas na me zavesil telefon, kdyz jsem vysvetlovala, ze jsme museli odejit okamzite z bytu
Majitelka lze agenture a ta to neresi... Ja mam 3 nasobne vysoke ucty za pobyt v hotelu a taktez zpravy od lekaru po mem asthmatickemm zachvatu a nasledne problemy s dychanim atd... . Predem varuji pred temito lidmi. Plus flatio service je neservisem, pokud se jedna o vazne problemy. Prosla jsem jiz hodne byty za desitky let, ale s necim takovym jsem se nesetkala.
Aby se vyhnuli vraceni penez, rekli agenture, ze koupi nove matrace a spravi byt... Behem naseho pobytu, pokud bychom tam byli?
Kour nekour, po dlouhe vycerpavajici jizde jsme nemeli kde slozit hlavu. A jen zbyvalo najit okamzite hotel, prisla jsem o tolik penez diky tomutu, ze opravdu varuji pred sepsanim smlouvy o bytu, ktery je neovereny, nejlepe pokud se na nej nemuzete sami podivat.
HOST'S REPLY:
Ms. Jana was calling us multiple times after signing the contract telling us that she is coming at night but when we asked when approximately the time of her arrival was she was not able to specify rather saying anytime between 1am and morning. That was creating a bit of complication as our usual contact was away but we managed to find a friend who was able and willing to hand her keys in the night. He stayed away whole night, waiting for Ms Monette to give her keys. Ms. Monette has arrived around 5AM. And then instead of beeing thankfull for such a service, she reffered to him as a “drunk” and “shithead” in her review.
When she arrived to the apartment she called us expressing many complaints: eg. heavy smoke passing beneath the door from the corridor to the apartment, uncomfortable mattresses, the curtain fell off, later on she added some more complaints like too many cables in the flat etc. In the phone call I try to figure out what could I offer to her to make her feel more comfortable; I proposed replacement of the mattresses that were not brand new for new ones the next day but I had no idea how it is possible that “heavy smoke comes into the apartment” passing thru the fire proof security entrance door. This or anything similar never happened before to me or other tenants, moreover it is not allowed to smoke in the corridor. Nevertheless already in our phonecall she mentioned that she has already decided to leave for another hotel and she is just waiting for flatio to accept her decision and there was nothing I could do to change her mind.
Since that day she never answered our calls, sms or messages thru Flatio, phone, or email. We understood she left but we could not get the information about how to get back to the keys from the apartment. When we finally got back to the apartment it was locked and keys were not inside, still no any reply from Jana Monette. Unfortunately a full set of keys was handed to her (including yard, cellar and post box keys) so we needed extra time, effort and money to finally get back and make all the copies again.
We were very upset to see her review with all the incredible made up stories.
We want to continue renting out our flat thru Flatio but if this fabulated untrue review cannot be deleted we will have to continue elsewhere.
We would like to mention again as we already told you in the phone that we later found out that Jana’s address of residence is located in the city hall in Prague to the contrary of what is written on her personal profile in Flatio (where she appears as ” approved, the permanent residence is not assigned at city hall”), this is not the best prospects as a potential tenant.
Thank you
Katarina Sikorska
Jiz snad v druhem patre zaclo byt zakoureno az do ctvrteho, kour samozrejme sel I do bytu a ja skoncila s asthmatickym zachvatem... 5 dni jsem mela problem s polykanim atd....
Byt katastrofa. Zavesy nesly zatahnout, rolety okamzite spadly v loznici... Nebylo mozno utect pred peroucim sluncem. Matrace v katastrofalnim stavu, pruziny temer prolezaly latkou, jak byly matrace stare. Prakticky jsme museli z bytu utect a nasli jen velice drahy hotel na cely nas pobyt. Agentura neresila nas problem, emergency linka nam volala zpet az za 5 hodin poté, co jsme volali. Bylo nam receno, ze je to vse mezi nami a agentura se do toho michat nebude. Penize jsme samozrejme nevideli.. Nahradni ubytovani nebylo... Jak flatio inzeruje, a bylo by stejne pozde, protoze jsme se museli sami ubytovat. Dodnes me "majitelka", ktera ma jine jmeno nez s kym jsem podepisovala smlouvu-coz Mel byt jeji manzel... A rocnik 1949...pritom na fotkach mladi lide.... Chce zrejme delat problemy a ziskat nelegalnim zpusobem dalsi Penize, rika, ze mam jeji klice, ze jsem obyvala byt cely pobyt..Presto mam telefonaty z prvni ho dne rana, kdy jsem ihned volala agenture a a nebylo mozno se dovolat.. Nasledne "majitelum", Tomas na me zavesil telefon, kdyz jsem vysvetlovala, ze jsme museli odejit okamzite z bytu
Majitelka lze agenture a ta to neresi... Ja mam 3 nasobne vysoke ucty za pobyt v hotelu a taktez zpravy od lekaru po mem asthmatickemm zachvatu a nasledne problemy s dychanim atd... . Predem varuji pred temito lidmi. Plus flatio service je neservisem, pokud se jedna o vazne problemy. Prosla jsem jiz hodne byty za desitky let, ale s necim takovym jsem se nesetkala.
Aby se vyhnuli vraceni penez, rekli agenture, ze koupi nove matrace a spravi byt... Behem naseho pobytu, pokud bychom tam byli?
Kour nekour, po dlouhe vycerpavajici jizde jsme nemeli kde slozit hlavu. A jen zbyvalo najit okamzite hotel, prisla jsem o tolik penez diky tomutu, ze opravdu varuji pred sepsanim smlouvy o bytu, ktery je neovereny, nejlepe pokud se na nej nemuzete sami podivat.
HOST'S REPLY:
Ms. Jana was calling us multiple times after signing the contract telling us that she is coming at night but when we asked when approximately the time of her arrival was she was not able to specify rather saying anytime between 1am and morning. That was creating a bit of complication as our usual contact was away but we managed to find a friend who was able and willing to hand her keys in the night. He stayed away whole night, waiting for Ms Monette to give her keys. Ms. Monette has arrived around 5AM. And then instead of beeing thankfull for such a service, she reffered to him as a “drunk” and “shithead” in her review.
When she arrived to the apartment she called us expressing many complaints: eg. heavy smoke passing beneath the door from the corridor to the apartment, uncomfortable mattresses, the curtain fell off, later on she added some more complaints like too many cables in the flat etc. In the phone call I try to figure out what could I offer to her to make her feel more comfortable; I proposed replacement of the mattresses that were not brand new for new ones the next day but I had no idea how it is possible that “heavy smoke comes into the apartment” passing thru the fire proof security entrance door. This or anything similar never happened before to me or other tenants, moreover it is not allowed to smoke in the corridor. Nevertheless already in our phonecall she mentioned that she has already decided to leave for another hotel and she is just waiting for flatio to accept her decision and there was nothing I could do to change her mind.
Since that day she never answered our calls, sms or messages thru Flatio, phone, or email. We understood she left but we could not get the information about how to get back to the keys from the apartment. When we finally got back to the apartment it was locked and keys were not inside, still no any reply from Jana Monette. Unfortunately a full set of keys was handed to her (including yard, cellar and post box keys) so we needed extra time, effort and money to finally get back and make all the copies again.
We were very upset to see her review with all the incredible made up stories.
We want to continue renting out our flat thru Flatio but if this fabulated untrue review cannot be deleted we will have to continue elsewhere.
We would like to mention again as we already told you in the phone that we later found out that Jana’s address of residence is located in the city hall in Prague to the contrary of what is written on her personal profile in Flatio (where she appears as ” approved, the permanent residence is not assigned at city hall”), this is not the best prospects as a potential tenant.
Thank you
Katarina Sikorska
Svita esteve alojado mês em Praga
Owner is pleasant lady, communication on good level (still she is not english speaking, you need to speak Czech).
Appartment is very economy level, very old furniture, also was not really clean inside (dust, dirty foolrs), sofa which they have in living room very old and with a lot of stains :(
Still, price not so high and location quite good, so for 2-3 night stopover, still is a good option.
Appartment is very economy level, very old furniture, also was not really clean inside (dust, dirty foolrs), sofa which they have in living room very old and with a lot of stains :(
Still, price not so high and location quite good, so for 2-3 night stopover, still is a good option.
Agnieszka esteve alojado 5 dias em Praga
Communication with the landlord was fast and professional. Unfortunately, the flat was not what I was expecting from the photos. It is quite clean and has new furniture, location is also good. However, it is a basement flat which wasn't clearly stated in the description. The ventilation in the flat is not great and because of that there is not much of fresh air. There is one window on the street level, but opening it doesn't help much with the smell. I wouldn't recommend it, unless you don't mind living in the basement- underground.
Sean esteve alojado 2 mês em Budapest
The apartment is for sale so there are continuous visits. The apartment has cockroaches too.
Petr esteve alojado mês em Praga
Nepochopitelně naúčtovaná suma za poplatek městské části (jsme obyvatelé té samé MČ). Při nastěhování problémy s úklidem, internetem a televizí. Později se začala objevovat plíseň v koupelně a kolem oken (vyřešeno s ubytovatelem). Později opět výpadky internetu a TV a spoustu maličkostí, které jsme si vyřešili sami.
Schrnutí: pro cizince na pár dnů asi postačující, pro rodinu s dětmi na delší čas rozhodně nevhodné.
Schrnutí: pro cizince na pár dnů asi postačující, pro rodinu s dětmi na delší čas rozhodně nevhodné.
Leticia esteve alojado 2 mês em Praga
The room is really excellent. It is spacious and very cozy. You can stay there long hours (I work from home) and do not feel suffocated like you would with smaller, darker rooms. Although the room faces opposite to the sun, it is very bright and the view is quite pretty! There are drawers and hangers for your clothes, a cozy sofa and a TV, and the landlord provided me with a Chromecast to watch Netflix and others.
However, the other rooms in the flat really fall short. The toilet is very small. The kitchen is quite old. There is barely any space to store food. The fridge is smaller than you would expect, still, you only have a small space to store your food. And basically, not many drawers left to keep everything else that does not go in the fridge.
I would advise renting a room in this flat for a short period but not for a medium\longer stay.
For those visiting Prague, it is not very close to the central areas. You would have to take the tram and travel around 30 min to get to Old Town Square. However, Vinohrady and other cool areas are close by, and it is a different, more local experience of Prague.
However, the other rooms in the flat really fall short. The toilet is very small. The kitchen is quite old. There is barely any space to store food. The fridge is smaller than you would expect, still, you only have a small space to store your food. And basically, not many drawers left to keep everything else that does not go in the fridge.
I would advise renting a room in this flat for a short period but not for a medium\longer stay.
For those visiting Prague, it is not very close to the central areas. You would have to take the tram and travel around 30 min to get to Old Town Square. However, Vinohrady and other cool areas are close by, and it is a different, more local experience of Prague.
Anja esteve alojado mês em Funchal
Apartment: unstable internet connection, loud, smoker
- every single point is a NoGo for me. I could change to another room in the Buganvilia hotel. Not much better, but at least bearable. I only stayed because I had paid in advance and had no alternative. All in all a very annoying and disappointing experience.
Owner: no reaction to FlatIo messges or emails. The staff at the hotel was very friendly and did the best they could.
- every single point is a NoGo for me. I could change to another room in the Buganvilia hotel. Not much better, but at least bearable. I only stayed because I had paid in advance and had no alternative. All in all a very annoying and disappointing experience.
Owner: no reaction to FlatIo messges or emails. The staff at the hotel was very friendly and did the best they could.
Raphaël esteve alojado 14 dias em Porto
Mariana is a really kind person, who seems always ready to help people around us and with which you can have a nice conversation easily if you want to.
About the place, the room was really big with a lot of space and colorful. However, when it cold outside, it really is inside too and there is no heather or anything to warm the place. Also, there is not a lot of cooking equipments (there is no microwave or oven), only a hob. Concerning the private bathroom, it is not what you imagine when you think about a bathroom. Indeed, the toilet and the small sink are inside the shower. Furthermore, the pipes are a bit clogged and there is nothing to preclude the water to flood the kitchen when you take your shower so you need to take it really fast.
For all those reasons I am really sorry to rate the place so poorly, but I really think that you can find a better place cheaper and that some things need to be fixed. I tried to be as honest as I could and I am sorry Mariana because you were a really sweet person.
About the place, the room was really big with a lot of space and colorful. However, when it cold outside, it really is inside too and there is no heather or anything to warm the place. Also, there is not a lot of cooking equipments (there is no microwave or oven), only a hob. Concerning the private bathroom, it is not what you imagine when you think about a bathroom. Indeed, the toilet and the small sink are inside the shower. Furthermore, the pipes are a bit clogged and there is nothing to preclude the water to flood the kitchen when you take your shower so you need to take it really fast.
For all those reasons I am really sorry to rate the place so poorly, but I really think that you can find a better place cheaper and that some things need to be fixed. I tried to be as honest as I could and I am sorry Mariana because you were a really sweet person.
Lorenzo esteve alojado 29 dias em Praga
The flat totally not cleaned, the table was in terrible condition, the beds are very far from the hotel's quality, the worst pillow I had ever used.
Jerry R Heavner esteve alojado 6 mês em Lisboa
Although the landlords do their best to manage the property from the Netherlands, this doesn’t work well and they should hire someone local to manage the property. There are three other short-term rentals in the building, which means noise from people who come to Lisbon to party. Most of the other units are unoccupied. One apartment next to us was under renovation from time to time resulting in noise, dust and at times strong odors. Renovations began in the apartment below in December 2021 and typically take a year and a half or more due to labor shortages. Beware. The apartment is in an old building and tends to be cold especially in the living room where there is a severe draft. There is no elevator and the stairs up are the equivalent of about seven typical floors. The place was not nearly as nice as the photos but the landlords are planning to renovate the kitchen and bathroom. The second bedroom is only appropriate to sleep due to the pitch of the ceiling. The location is great for taking a ferry, train, metro or tram for day trips to many wonderful places.
Gail esteve alojado 3 mês em Quarteira
The landlord, Hostwise, required us to pay rent starting October 1, 2021 when we arrived October 24th. They then rented it during the time before our arrival to others thus collecting double rent. They agreed to reimburse us 576 Euros which they have not done. They also kept our 770 Euro deposit after emailing us it would be returned, and collected 133 euros extra for our last months rent.
We have tried numerous times to get things resolved with both the landlord and Flatio with no success. We found out about Flatio from a facebook group about expats in Portugal and have warned everyone about what happened to us, will be filing with the complaint system in portugal and going to an attorney next. How sad. We were great tenants, taking excellent care of the apartments and giving numerous opportunities to make this right.
We would not recommend working with the Landlord, Hostwise, or with Flatio as they did nothing to resolve these issues.
We have tried numerous times to get things resolved with both the landlord and Flatio with no success. We found out about Flatio from a facebook group about expats in Portugal and have warned everyone about what happened to us, will be filing with the complaint system in portugal and going to an attorney next. How sad. We were great tenants, taking excellent care of the apartments and giving numerous opportunities to make this right.
We would not recommend working with the Landlord, Hostwise, or with Flatio as they did nothing to resolve these issues.
