Transparência e simplicidade. Somos a única empresa no mercado a oferecer um contrato único de arrendamento para tudo.
Garantia de segurança jurídica. Os contratos de arrendamento estão em total conformidade com as leis do país onde o arrendamento é negociado via Flatio. Independente da duração da sua estadia.
Contrato on-line no seu idioma. A base é um contrato concluído no idioma do lugar do arrendamento, mas o contrato é sempre traduzido para inglês e outros idiomas mais usados. O acordo é sempre assinado online, para que possa concluí-lo em qualquer parte do mundo.
Garantia de uma apresentação de confiança do apartamento. Com a Flatio, pode ter a certeza de que o apartamento será exatamente como apresentado. E se, por acaso, as condições do apartamento não corresponderem à descrição da oferta, reembolsamos o valor total da renda, assim como as taxas e oferecemos 7 noites de hotel gratuitas.
Prolongue a sua estadia com facilidade. Quer ficar mais tempo no apartamento? Sem problema. Se o proprietário confirmar que o apartamento está disponível, pode prolongar o contrato online. Da mesma forma, um contrato pode ser rescindido com um simples aviso de 30 dias, mais uma vez, online.
Preço tudo incluído. A renda inclui todos os serviços, incluindo utilidades e Wi-Fi, e não é cobrada a menos que exceda 15 % da renda. Isto poupa-lhe muita burocracia no momento da entrega do apartamento. Se um alojamento não oferecer Wi-Fi, isso é claramente indicado na página da listagem.
Sempre 30 dias antes. Independentemente da altura do mês em que se muda (início ou meio), a renda paga cobre sempre os 30 dias seguintes. Com a Flatio, o “mês” começa sempre na data da sua mudança e nunca pagará várias rendas ao mesmo tempo.
Tire fotos do apartamento. Recomendamos que você tire fotos mostrando o estado atual do apartamento no primeiro e último dia do arrendamento e nos envie as fotos. As fotos, junto com um relatório de transferência assinado, serão de grande ajuda ao lidar com qualquer situação desagradável que esperamos que nunca ocorra.
Pode ler o modelo completo do contrato de arrendamento
aqui. A versão específica do contrato de arrendamento que se aplica a si será exibida logo após a sua reserva ser aprovada e os seus dados pessoais preenchidos.
Garantia de Entrada
Flexível (7 dias)
Avaliações
The owners of this apartment are kind people and were initially quite welcoming. However, as time went on they were negligent and this resulted in a very uncomfortable three months. We lived with a daily infestation of mosquitoes (20+ mosquitoes) due to cracks in the doors and windows that needed tending to. The paint on the ceiling began to fall off, the fans emitted a chemical smell and the heater failed to work once it got cold. All of this would not be an issue if there were technicians that were sent to assist in these matters, but nothing was ever done about it. It was even more frustrating as we were caring for our baby and trying to make sure he had enough heat and wasn’t constantly being bitten by mosquitoes. I would not recommend renting from them for anyone. The only pluses are that they decorated the apartment beautifully and it’s spacious / centrally located in Giovinazzo. Otherwise, you will be living uncomfortably and without assistance.
LANDLORD'S REPLY:
We are frankly astonished by this 1.5-star review, as it presents a distorted version of the facts and unfairly questions our professionalism.
From the very first week of their stay, the guests lost the apartment keys, creating a serious inconvenience and a security concern. Despite being away at a wedding, we immediately activated our contacts and arranged for a new set of keys to be delivered within a few hours. This is not negligence — it is prompt and responsible action.
During their stay, there was also a general power outage affecting the entire town. This was entirely beyond our control. Nevertheless, we contacted the local authorities to gather information and kept the guests informed. Once again, we acted proactively and responsibly.
Regarding the heating: the apartment’s heating system was already set to a normal high temperature appropriate for winter conditions. However, this was apparently considered insufficient. As a consequence, the air conditioning system was operated continuously, 24 hours a day, in heating mode. Running such a system non-stop inevitably led to overheating and a noticeable burning smell. This was not due to a malfunction of our heating system, but to the extreme and continuous use of the air conditioning unit.
It is also important to clarify that the apartment is located in a 15th-century historic building, with ceilings up to six meters high. Expecting to maintain a constant indoor temperature of 25°C in such a structure during winter is unrealistic. The attempt to reach that temperature resulted in excessive energy consumption and significant humidity buildup, which ultimately caused mold damage.
For this reason, immediately after the guests’ departure, we had to send professionals to repair the damage. This proved necessary, as the apartment was left in poor condition. The professional cleaning company we hired reported serious hygiene issues, including bed sheets left soiled with a child’s vomit. These are documented facts, not subjective impressions.
We understand that traveling to a new country with a newborn can be stressful. However, stress does not justify damaging a property, misusing equipment, or publicly portraying the hosts as negligent.
We stand by the quality of our property and by the way we handled this situation. Future guests are invited to consider all aspects of what occurred before forming their own judgment.
Bairro
Pleasant, scenic and picturesque
Lugares recomendados nas proximidades
Salotto Marconi
The owners of this apartment are kind people and were initially quite welcoming. However, as time went on they were negligent and this resulted in a very uncomfortable three months. We lived with a daily infestation of mosquitoes (20+ mosquitoes) due to cracks in the doors and windows that needed tending to. The paint on the ceiling began to fall off, the fans emitted a chemical smell and the heater failed to work once it got cold. All of this would not be an issue if there were technicians that were sent to assist in these matters, but nothing was ever done about it. It was even more frustrating as we were caring for our baby and trying to make sure he had enough heat and wasn’t constantly being bitten by mosquitoes. I would not recommend renting from them for anyone. The only pluses are that they decorated the apartment beautifully and it’s spacious / centrally located in Giovinazzo. Otherwise, you will be living uncomfortably and without assistance.
LANDLORD'S REPLY:
We are frankly astonished by this 1.5-star review, as it presents a distorted version of the facts and unfairly questions our professionalism.
From the very first week of their stay, the guests lost the apartment keys, creating a serious inconvenience and a security concern. Despite being away at a wedding, we immediately activated our contacts and arranged for a new set of keys to be delivered within a few hours. This is not negligence — it is prompt and responsible action.
During their stay, there was also a general power outage affecting the entire town. This was entirely beyond our control. Nevertheless, we contacted the local authorities to gather information and kept the guests informed. Once again, we acted proactively and responsibly.
Regarding the heating: the apartment’s heating system was already set to a normal high temperature appropriate for winter conditions. However, this was apparently considered insufficient. As a consequence, the air conditioning system was operated continuously, 24 hours a day, in heating mode. Running such a system non-stop inevitably led to overheating and a noticeable burning smell. This was not due to a malfunction of our heating system, but to the extreme and continuous use of the air conditioning unit.
It is also important to clarify that the apartment is located in a 15th-century historic building, with ceilings up to six meters high. Expecting to maintain a constant indoor temperature of 25°C in such a structure during winter is unrealistic. The attempt to reach that temperature resulted in excessive energy consumption and significant humidity buildup, which ultimately caused mold damage.
For this reason, immediately after the guests’ departure, we had to send professionals to repair the damage. This proved necessary, as the apartment was left in poor condition. The professional cleaning company we hired reported serious hygiene issues, including bed sheets left soiled with a child’s vomit. These are documented facts, not subjective impressions.
We understand that traveling to a new country with a newborn can be stressful. However, stress does not justify damaging a property, misusing equipment, or publicly portraying the hosts as negligent.
We stand by the quality of our property and by the way we handled this situation. Future guests are invited to consider all aspects of what occurred before forming their own judgment.
Bairro
Pleasant, scenic and picturesque
Lugares recomendados nas proximidades
Salotto Marconi